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Crafting Customer Experience Strategy: Lessons from Asia – PDF ebook

Crafting Customer Experience Strategy: Lessons from Asia – PDF ebook Copyright: 2021, Author: Emerald Publishing, Publisher: Emerald Publishing Limited, Print ISBN: 9781839097119, etext ISBN: 9780135900239, Format: PDF

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eBook Details:

Full title: Crafting Customer Experience Strategy: Lessons from Asia
Edition:
Copyright year: 2021
Publisher: Emerald Publishing Limited
Author: Emerald Publishing
ISBN: 9781839097119, 9780135900239
Format: PDF

Description of Crafting Customer Experience Strategy: Lessons from Asia:
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. For courses in business communication.   Technology and communication intersect to prepare students for the workplace Business Communication Today continues to demonstrate the vital connection between recent technological developments and modern business practices. Each new edition addresses the most essential changes in technology and how they impact the business world, while still covering timeless communication skills such as listening, presenting, and writing. With coverage of mobile communication, social media, and the emerging impact of artificial intelligence, the 15th Edition blends leading-edge topics with timeless fundamental skills. With a clear, fluid chapter organization, the text introduces, develops, and reviews major concepts to maximize students’ understanding of the material.   Personalize learning with MyLab Business Communication By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. With new engaging Mini Sims and an expanding Video Library, MyLab Business Communication brings course concepts to life.  You are purchasing an access card only. Before purchasing, check with your instructor to confirm the correct ISBN. Several versions of the MyLab and Mastering platforms exist for each title, and registrations are not transferable. To register for and use MyLab or Mastering, you may also need a Course ID, which your instructor will provide.   If purchasing or renting from companies other than Pearson, the access codes for the MyLab platform may not be included, may be incorrect, or may be previously redeemed. Check with the seller before completing your purchase.